Unfortunately, dealing with third party carriers, base shipping rates for a parcel tend to start high. If possible, try to avoid single item purchases. The shipping rate for multiple items is a lot more balanced For more information on shipping, please visit Canada Post FAQ.
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Why is shipping more expensive than my item?
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Where is my order?
Standard delivery depending on where you live, you should receive your order within 2 - 6 business days after processing is done at our warehouse. Canada post takes approximately the following times within Canada for shipping East coast destinations take 1 - 4 business days. Midwest destinations take 2 - 5 business days. West coast destinations take 4 - 7 business days.
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Can I back order items?
No.
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What credit cards do you accept?
We accept Paypal payments. PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute. We also accept electronic money transfers.
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Do you ship COD?
No.
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Do you ship internationally?
Not at this time. If you are ordering from the US, please contact us.
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Why should I shop at Green Medicine?
If you shop with us you benefit from our: Knowledgeable Health Consultant High Quality Organic Foods Unparalleled Customer Shopping Experience Competitive TAX FREE Prices
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I own a business and would like to carry some of your products. Do I get a discount?
Yes, if you qualify. We sell to many personal trainers, gyms, doctor's offices and organizations. We will consider higher discounts for much larger orders on an individual basis. Please Email us for quote on large orders. Shipping and handling charges are the same as regular orders.
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Do you accept returns?
Not at this time, due to Covid 19.
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Where do you ship from?
We ship from Nipissing First Nations, just outside of North Bay, Ontario Canada. If you located within the city limits, we offer delivery for a small fee.
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Are you a Medical Marijuana Dispensary?
Unfortunately, Green Medicine is not a Dispensary. Although we do not carry any Marijuana products, but we do have a variety of hemp products that are an exclusive in store product only; we are currently working on having these products available online soon. If you are interested in purchasing or have any questions concerning Hemp Products, please call our store during store hours. We are able to ship through payments of E-Transfer or Credit Card over the phone.
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Do you carry Hemp Products or CBD?
Green Medicine has a variety of Hemp Products that are an exclusive in store product only; we are currently working on having these product available online soon. Green Medicine specializes in oils, capsules, hemp edibles, creams and salves only, we do not carry any flower or buds. If you are interested in purchasing or have any questions concerning Hemp Products, please call our store during store hours. We are able to ship through payments of E-Transfer or Credit Card over the phone.
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Where are you located?
Green Medicine is located in Duchesnay Village, on the beautiful territory of Nipissing First Nation. Duchesnay Village is located 5 minutes outside of North Bay, off of Main St. B, which is off of Highway 17. Unfortunately, if you are coming from Main St. in North Bay, you can not access the bridge, as it is closed and only accessible through Highway 17. Our address is 120 Commanda Crescent, coming off of Couchie Memorial Drive. We have signs that will follow you through from the start of Duchesnay Village.
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What are your store hours?
Summer Hours: May 12, 2020 - Sept. 12, 2020 are 10:00 AM to 5:00 PM from Tuesday to Saturday CLOSED: SUNDAY-MONDAY and HOLIDAYS Fall/Winter Hours: Sept. 14, 2020 – May 12, 2021 are 10:00 AM to 6:00 PM from Monday to Friday and Saturday 10:00 AM- 4:00 PM. CLOSED: SUNDAY and HOLIDAYS
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