FAQ

  • Why is shipping more expensive than my item?
  • Where is my order?
  • Can I back order items?
  • What credit cards do you accept?
  • Do you ship COD?
  • Do you ship internationally?
  • Why should I shop at Green Medicine?
  • I own a business and would like to carry some of your products. Do I get a discount?
  • Do you accept returns?
  • Where do you ship from?
  • Are you a Medical Marijuana Dispensary?
  • Do you carry Hemp Products or CBD?
  • Where are you located?
  • What are your store hours?

Unfortunately, dealing with third party carriers, base shipping rates for a parcel tend to start high.  If possible, try to avoid single item purchases. The shipping rate for multiple items is a lot more balanced

For more information on shipping, please visit Canada Post FAQ.

Standard delivery depending on where you live, you should receive your order within 2 - 6 business days after processing is done at our warehouse.

Canada post takes approximately the following times within Canada for shipping

East coast destinations take 1 - 4 business days.
Midwest destinations take 2 - 5 business days.
West coast destinations take 4 - 7 business days.

No.

We accept Paypal payments. PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute.

We also accept electronic money transfers.

No.

Not at this time. If you are ordering from the US, please contact us.

If you shop with us you benefit from our:
Knowledgeable Health Consultant
High Quality Organic Foods
Unparalleled Customer Shopping Experience
Competitive TAX FREE Prices

Yes, if you qualify. We sell to many personal trainers, gyms, doctor's offices and organizations. We will consider higher discounts for much larger orders on an individual basis. Please Email us for quote on large orders. Shipping and handling charges are the same as regular orders.

Not at this time, due to Covid 19.

We ship from Nipissing First Nations, just outside of North Bay, Ontario Canada.

If you located within the city limits, we offer delivery for a small fee.

Unfortunately, Green Medicine is not a Dispensary. Although we do not carry any Marijuana products, but we do have a variety of hemp products that are an exclusive in store product only; we are currently working on having these products available online soon. If you are interested in purchasing or have any questions concerning Hemp Products, please call our store during store hours. We are able to ship through payments of E-Transfer or Credit Card over the phone.

Green Medicine has a variety of Hemp Products that are an exclusive in store product only; we are currently working on having these product available online soon. Green Medicine specializes in oils, capsules, hemp edibles, creams and salves only, we do not carry any flower or buds. If you are interested in purchasing or have any questions concerning Hemp Products, please call our store during store hours. We are able to ship through payments of E-Transfer or Credit Card over the phone.

Green Medicine is located in Duchesnay Village, on the beautiful territory of Nipissing First Nation. Duchesnay Village is located 5 minutes outside of North Bay, off of Main St. B, which is off of Highway 17. Unfortunately, if you are coming from Main St. in North Bay, you can not access the bridge, as it is closed and only accessible through Highway 17. Our address is 120 Commanda Crescent, coming off of Couchie Memorial Drive. We have signs that will follow you through from the start of Duchesnay Village.

Summer Hours: May 12, 2020 - Sept. 12, 2020 are 10:00 AM to 5:00 PM from Tuesday to Saturday

CLOSED: SUNDAY-MONDAY and HOLIDAYS

Fall/Winter Hours: Sept. 14, 2020 – May 12, 2021 are 10:00 AM to 6:00 PM from Monday to Friday and Saturday 10:00 AM- 4:00 PM.

CLOSED: SUNDAY and HOLIDAYS

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